At GlobusTour, we are committed to providing high-quality digital travel resources. Since our products are digital and delivered instantly upon purchase, we follow a strict no-refund policy except in the following cases:
✅ Eligible Refund Cases:
- Duplicate Purchase – If you accidentally purchase the same product twice, we will refund the duplicate charge.
- Download Issues – If you experience technical issues that prevent access to the product and our support team is unable to resolve them.
- Incorrect Product – If you receive a different product than what was ordered.
🚫 Non-Refundable Cases:
- Change of mind after purchase.
- Lack of usage or dissatisfaction based on personal preference.
- Accidental purchases without valid reason.
If you believe your case qualifies for a refund, please contact our support team within 7 days of purchase, providing your order details and a brief explanation of the issue.
We’re always here to assist and ensure you get the best out of your GlobusTour experience! 🌍✨